Shipping and Delivery
Standard shipping Standard shipping is handled by Federal Express. Please see our Tractor Trailor section for details on tractor trailer delivery for oversized items. Federal Express cannot deliver to P.O. boxes. To ensure delivery, please provide a complete street address. Let us know if you prefer delivery to your workplace.
Delivery times east of the Mississippi range from 6 to 10 business days for in stock items. Deliveries to addresses west of the Mississippi can take up to 12 business days for in stock items.
Reforest Teak products are sent directly from our factory in Costa Rica to our warehouses in Pennsylvania and Vermont. Even if we're temporarily out of stock due to high demand, our inventory is much closer to you than our Asian competitors.
Additional shipping on large items Some of our products are quite large, and have an additional shipping charge. These charges are noted in the individual item descriptions, and will be displayed at the shopping basket as “Additional Shipping”.
White Glove service White glove service is available for all of our Reforest Teak products within the continental US. Items will be fully assembled and trucked directly to your home. Your new furniture will be carefully placed anywhere you like, inside or out and all packaging materials removed. White glove service is available for additional delivery fees. For "white glove" rates, or to schedule a "white glove" delivery, please call 888-236-7125.
Order tracking Orders shipped via a trackable method can be tracked through our website by entering your account information or by calling one of our customer service representatives for assistance 888-236-7125
Deliveries to Cape Cod, Martha's vineyard and other offshore locations are by White Glove only. |